Privacy Policy



Effective Date: July 13, 2026


AMC Homes LLC ("AMC Homes," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, request an estimate, communicate with us, or use our services.


By accessing our website or engaging our services, you agree to the practices described in this Privacy Policy.


Information We Collect

We may collect the following information:


Personal Information

  • Name
  • Mailing and project address
  • Email address
  • Phone number
  • Billing information
  • Payment information (processed by secure third-party providers)
  • Communication preferences


Project Information

To estimate, perform, document, and warranty our work, we may collect:

  • Photographs and videos of your property
  • Measurements
  • Design selections
  • Project specifications
  • Inspection records
  • Warranty documentation
  • Communications regarding your project


Website Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring websites
  • Cookies and similar technologies


How We Use Your Information

We use your information to:

  • Provide estimates
  • Schedule appointments
  • Perform remodeling and construction services
  • Process payments
  • Send invoices and receipts
  • Provide project updates
  • Send appointment reminders
  • Respond to inquiries
  • Maintain warranty records
  • Improve our services
  • Improve our website
  • Conduct internal business operations
  • Comply with legal obligations
  • Detect and prevent fraud
  • Market our services where permitted by law


Photographs and Videos

AMC Homes routinely photographs and records video before, during, and after projects.

These images may be used for:

  • Project documentation
  • Quality control
  • Warranty records
  • Insurance documentation
  • Employee training
  • Marketing and advertising
  • Social media
  • Website galleries
  • Educational and promotional materials


We make reasonable efforts to avoid displaying personally identifiable information such as family members, personal documents, license plates, alarm codes, or other sensitive information.


If you do not want photographs of your completed project used for marketing purposes, you may submit a written request before or during your project. We will make reasonable efforts to honor your request; however, we may retain project documentation for business, warranty, insurance, or legal purposes.


Text Messages, Email, and Phone Communications

By providing your phone number or email address, requesting an estimate, or becoming a customer, you consent to receive communications from AMC Homes, including:

  • Appointment confirmations
  • Scheduling updates
  • Project notifications
  • Estimates
  • Contracts
  • Invoices
  • Payment reminders
  • Warranty information
  • Customer service communications
  • Follow-up requests
  • Marketing communications where permitted by law


These communications may be delivered by phone, email, text message (SMS/MMS), or automated communication systems where permitted by applicable law.


Message and data rates may apply.


You may opt out of marketing emails by using the unsubscribe link provided in those emails. You may opt out of marketing text messages by replying STOP where applicable. Opting out of marketing communications does not prevent us from sending communications necessary to fulfill our contractual obligations or provide customer service.


Artificial Intelligence and Automation

AMC Homes may use customer relationship management (CRM) software, automation tools, and artificial intelligence (AI) technologies to assist with scheduling, estimating, communications, project management, customer service, and marketing. Final project decisions remain the responsibility of AMC Homes personnel.


Cookies and Analytics

Our website may use cookies, pixels, and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Measure advertising effectiveness
  • Improve user experience
  • Deliver relevant advertising


We may use third-party services including Google Analytics, Google Ads, Meta (Facebook and Instagram), and similar advertising platforms. These providers may collect information using cookies or tracking technologies in accordance with their own privacy policies.

You can control cookies through your browser settings.


Payments

Payments are processed through secure third-party payment providers.

AMC Homes does not store complete credit card numbers or sensitive payment credentials on our servers.


Information Sharing

AMC Homes does not sell your personal information.


We may share information when reasonably necessary with trusted third parties, including:

  • Payment processors
  • Accounting providers
  • Scheduling and CRM software providers
  • Email and text messaging providers
  • Website hosting providers
  • Marketing service providers
  • Suppliers and manufacturers
  • Subcontractors working on your project
  • Insurance companies
  • Professional advisors, including attorneys and accountants
  • Government agencies or law enforcement when required by law


These parties are expected to use your information only as necessary to provide services or comply with legal obligations.


User-Submitted Content

Any photographs, plans, measurements, documents, testimonials, reviews, or other information you voluntarily submit to AMC Homes may be used to perform services, improve our operations, and, unless otherwise agreed in writing, for marketing or educational purposes.


Reviews and Testimonials

If you voluntarily submit a review, testimonial, or feedback regarding AMC Homes, we may display or republish that content on our website, social media pages, advertising materials, or other promotional channels unless you request otherwise in writing.


Data Security

AMC Homes maintains commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.


While we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.


Data Retention

We retain information for as long as reasonably necessary to:

  • Complete projects
  • Honor warranties
  • Maintain business records
  • Resolve disputes
  • Comply with legal obligations
  • Enforce agreements
  • Protect our legal rights


Project documentation, including photographs and videos, may be retained after project completion for warranty, insurance, legal, historical, and business purposes.


Your Privacy Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of certain information
  • Update communication preferences
  • Opt out of marketing communications


Certain records may be retained where required by law or for legitimate business purposes.


Third-Party Websites

Our website may contain links to third-party websites. AMC Homes is not responsible for the privacy practices or content of those websites.


Children's Privacy

Our services and website are not intended for children under the age of 13, and we do not knowingly collect personal information from children.


Intellectual Property

Unless otherwise agreed in writing, all photographs, videos, designs, renderings, graphics, written content, logos, website content, and marketing materials created by AMC Homes remain the property of AMC Homes LLC.


Unauthorized reproduction, distribution, or commercial use is prohibited.


Limitation of Liability

To the fullest extent permitted by law, AMC Homes LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of our website, electronic communications, or services.


Nothing in this Privacy Policy modifies or expands the terms of any written contract entered into between AMC Homes and its customers.


Electronic Communications Disclaimer

Although we strive to deliver communications promptly, AMC Homes cannot guarantee the delivery, receipt, or timing of emails, text messages, phone calls, or other electronic communications. Customers remain responsible for meeting contractual obligations, payment deadlines, and scheduled appointments regardless of whether an electronic communication is successfully delivered.


Business Transfers

If AMC Homes LLC is merged, acquired, reorganized, sold, or transfers substantially all of its assets, customer information may be transferred as part of that transaction, subject to applicable law.


Compliance with Privacy Laws

Residents of states with applicable privacy laws may have additional rights regarding their personal information. AMC Homes will honor applicable legal requirements based on the laws governing the customer's jurisdiction.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes become effective when posted on our website. Continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.


Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

AMC Homes LLC
Phone: (888) 402-5618